Reference

Your Rights and Our Rules at scoreandood

Everything that governs your account — from how we handle your data to how we process PayPal, Venmo, and Play+ transactions — is spelled out here. Access to scoreandood depends on your state's law and is available only where local law permits.

State-by-state eligibilityAccount data rightsPayPal & Venmo policy contextCookie and tracking noticeContact path for legal requests
scoreandood Your Rights and Our Rules at scoreandood
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

Legal questions about your account, data rights, or the terms below can go straight to our support team. We handle policy-related requests separately from general gameplay questions so your inquiry reaches the right person without delay. You can also request a copy of your stored account data through the same channels.

Team online

Live Chat

Start a chat session from any page in your account. Flag it as a legal or policy question and our team routes it to the right queue.

Email Support

Send your legal request, data access question, or account dispute to our support address. Include your account email so we can verify your identity.

Account Help Center

Your account settings page has a direct link to submit a formal data or policy request. No phone call needed — the form is tracked and timestamped.

DATA AND SECURITY PRACTICES

How We Protect and Manage Your Account

Account security and data handling aren't afterthoughts here. We use SSL encryption on all account sessions, including when you connect via mobile on iOS or Android. Payment data linked to PayPal, Venmo, or Play+ is never stored on our servers beyond what the transaction requires — those rails handle their own tokenization. Here's what we do operationally to keep your account and data safe.

Cookie Policy We use session and analytics cookies to keep your lobby preferences and account session active. You can manage cookie consent from the banner on your first visit or in your browser settings.
Data Retention We keep account and transaction records for as long as state regulations require. Once that period ends, data is deleted or anonymized unless you've made an active request to retain it.
Account Security Login is protected by multi-factor verification. If you access your account from a new device — whether that's a phone in New York or a tablet at home — you'll confirm via a one-time code sent to your registered email or number.
Right to Request Changes You can request a correction, export, or deletion of your personal data at any time by contacting support with your account email. We'll confirm receipt and complete the request within the window required by applicable state law.

What You Need to Know About Your Rights

These are the questions we hear most often about account terms, data handling, and how our legal policies actually work in practice. Each answer reflects how scoreandood operates today under applicable state and federal rules.

Access depends on your state's law. We verify your state of residence during identity checks at registration. If your state does not permit this type of platform, you won't be able to complete account setup.

We store the information you provide at registration, your transaction history including PayPal and Venmo activity, and session logs required by state regulations. You can request a full export through live chat or our account help form.

Yes. Submit a deletion request through your account settings or by emailing support with your registered account address. We'll action it within the timeframe your state's applicable law specifies after verifying your identity.

Play+ card disputes follow both the card network's own process and our internal review. Contact support with your transaction ID and we'll open a formal case. Resolution timelines depend on the card network's procedures.

We notify you before material changes take effect, either by email or an in-account banner. Continuing to use your account after the effective date means you accept the updated terms. You can close your account if you disagree.

Reach our support team via live chat and flag the conversation as a legal matter. For formal written requests, use the email channel and include your account details. We escalate flagged legal concerns to the appropriate internal team.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.